01
Send Money Worldwide
Help customers send money internationally through supported corridors to bank accounts, mobile wallets, mobile phones and cards, depending on the destination and available payout method.
Kingscross Agent Network
Become a Kingscross Agent
Partner with Kingscross Money Remittance Ltd and give your customers access to a powerful cross-border payments and foreign-exchange proposition.
Our agent proposition is designed for entrepreneurs, established businesses and financial-service operators that want to offer more than a traditional remittance service.
What Kingscross Agents Can Offer
A Global Payments Proposition Built for Growth
Subject to supported corridors, payout methods and agent approval, Kingscross agents can serve individuals, families and businesses across a global payment network covering supported destinations in up to 193 countries.
02
Pay Suppliers Worldwide
Help importers and businesses pay overseas suppliers directly into eligible business bank accounts and other supported destinations. This is particularly valuable for payments to export-heavy markets such as China, India, Pakistan and Turkey.
03
University & Family Support
Parents and families can send funds for university fees, accommodation, living allowances and family support to eligible personal bank accounts, wallets, mobile phones or cards where supported.
04
Medical & Personal Payments
Support customers making approved cross-border payments for medical treatment, family needs and other legitimate personal expenses through the payout channels available in the destination market.
05
Near-Wholesale FX Pricing
Approved agents can benefit from Kingscross's competitive near-wholesale FX rates, subject to agreed commercial terms. Agents may use this pricing to strengthen the rates offered to their own customers or, where their business model and authorisation permit, build an appropriate resale margin.
This proposition can be particularly attractive to forex bureau operators looking for strong underlying FX pricing.
06
Business Payment Capability
Importers often struggle to pay international suppliers efficiently across different banking systems. Kingscross aims to simplify these payments through supported bank, wallet, mobile and card-based payout channels.
Connected to the Global Financial System
Kingscross Money Remittance Ltd is developing relationships with established international financial and payment institutions, placing the business in a strong position to offer agents and customers competitive pricing, broad payment reach and efficient settlement options.
Our aim is to combine the personal service and flexibility of a specialist boutique fintech with access to modern global payment infrastructure.
For Entrepreneurs Who Want to Grow With Us
If you are visiting this page, you are likely an entrepreneur or business operator looking for an opportunity to expand the services you offer, compete more effectively and become part of a specialist fintech as it grows.
Kingscross is looking for serious partners who want to serve their communities well and participate in that growth over the long term.
Service availability, speed, currencies, destinations and payout methods depend on the approved corridor, transaction type, customer checks, partner availability and applicable regulatory requirements. Not every product, payout method or destination will be available to every agent at launch.
1. Who can apply
Kingscross may consider established businesses and suitable commercial premises that can support secure, compliant customer service.
Suitable applicants
- registered companies and business entities;
- retail businesses with an established physical location;
- travel, logistics, hospitality, trading or service businesses;
- businesses serving communities with regular remittance or payment needs;
- applicants able to meet Kingscross compliance, operational and security standards.
Minimum expectations
- lawful business registration;
- identifiable owners and directors;
- suitable premises and customer-service area;
- reliable internet and electricity;
- secure handling of customer information;
- willingness to complete training and ongoing monitoring.
2. Business and ownership requirements
Applicants should be able to provide sufficient information for Kingscross to understand the business, ownership structure and persons responsible for operating the proposed agency.
- full legal and trading name;
- business registration details;
- registered and trading addresses;
- names of directors, owners and beneficial owners;
- identification for relevant owners and authorised persons;
- tax registration information where applicable;
- business bank or approved settlement details where required;
- information about the nature and expected volume of business.
3. Premises and location standards
The proposed location should be suitable for financial-service activity and capable of protecting customers, staff, funds and confidential information.
| Area | Expected standard |
|---|---|
| Location | Accessible commercial location appropriate for the expected customer base. |
| Security | Reasonable physical security, controlled staff access and safe document handling. |
| Privacy | Customer information and identification documents should not be visible to unauthorised persons. |
| Connectivity | Reliable internet access and suitable devices for authorised Kingscross systems. |
| Power | Reliable electricity with appropriate surge protection or backup where practical. |
| Branding | Only approved Kingscross signs, rates, marketing materials and customer notices may be displayed. |
4. Compliance and customer-protection requirements
Approved agents must follow Kingscross procedures and may only perform activities specifically authorised by Kingscross.
- complete required AML, fraud, sanctions, customer-service and data-protection training;
- identify and verify customers in accordance with Kingscross procedures;
- never bypass transaction limits, screening, alerts or approval controls;
- never split transactions to avoid controls;
- never process a transaction using false or incomplete customer information;
- report suspicious, unusual or potentially fraudulent activity to Kingscross;
- protect customer personal data and credentials;
- maintain required transaction and operational records;
- cooperate with monitoring, inspection and audit activities.
5. What an agent must never do
Important restrictions
- Do not ask customers to pay into an employee's or owner's personal account.
- Do not request a customer's password, PIN or OTP.
- Do not quote unofficial exchange rates or undisclosed fees.
- Do not issue unofficial receipts.
- Do not allow another business or person to operate under the Kingscross name without written approval.
- Do not advertise services or corridors that Kingscross has not authorised.
6. Documents normally required
Business documents
- certificate of incorporation or business registration;
- company or business ownership information;
- tax registration documents where applicable;
- proof of business address;
- lease, licence or other evidence of lawful occupation of the premises;
- relevant business permits where applicable.
Owner and operator documents
- identification documents;
- contact information;
- beneficial ownership information;
- details of the person responsible for the agency;
- additional due-diligence information requested by Kingscross.
Kingscross may request additional documents depending on the applicant, business type, location, expected activity and due-diligence findings.
7. Application and approval process
- Initial enquiry: submit the website application form.
- Preliminary review: Kingscross reviews the business type and proposed location.
- Due diligence: applicant provides required corporate, ownership and identification documents.
- Location assessment: Kingscross may inspect or verify the proposed premises.
- Compliance assessment: risks, controls and proposed services are reviewed.
- Decision: the application may be approved, deferred pending further information or declined.
- Agreement and training: approved applicants complete the agency agreement and required training.
- Activation: the agent may begin only after Kingscross confirms activation in writing.
8. Ongoing responsibilities
Approval is not permanent or unconditional. Agents remain subject to continuing Kingscross standards.
- keep registration, ownership, address and contact information current;
- notify Kingscross before material changes to ownership, management or location;
- maintain trained and authorised staff;
- follow current operating procedures and customer notices;
- support reconciliation and settlement requirements;
- cooperate with inspections, reviews, mystery shopping or other monitoring;
- report incidents, complaints, fraud and security concerns promptly.
9. Monitoring, suspension and termination
Kingscross may monitor agent activity and may restrict, suspend or terminate an agency where necessary to protect customers, the company or the integrity of the service.
Examples may include serious or repeated breaches of procedures, fraud concerns, failure to provide requested information, misuse of Kingscross branding, unauthorised activity, customer harm, regulatory concerns or failure to maintain suitable premises.
10. Agent application form
Provide the initial information below. Kingscross will contact you if the proposed business and location are suitable for the next stage of due diligence.
11. Important application notice
Kingscross may reject an application where it cannot complete satisfactory due diligence, the proposed premises are unsuitable, the business presents unacceptable compliance or operational risk, required information is not provided, or appointment would not be commercially or operationally appropriate.
No applicant should use the Kingscross name, logo, signage or hold itself out as a Kingscross agent until a written agreement has been completed and Kingscross has confirmed activation.